Reporting content and blocking members

HERizon Connect is built on member-created content, which means Highlights, comments, messages, and profiles all come from the women in the network. We hold everyone to the same standard, and we give you tools to act when something does not meet it.

This is how reporting and blocking work, and what happens on our end after you use them.

What to report

Report anything that goes against our community guidelines. That includes harassment, bullying, stalking, or intimidation. It includes hate speech or discrimination targeting someone based on race, ethnicity, national origin, religion, sex, gender identity or expression, sexual orientation, disability, age, or any other protected characteristic. It includes sexually explicit or suggestive content and unwanted advances. It includes threats or incitement of violence or self-harm.

It also covers things that are less obvious but just as damaging to the network. Sharing another member's personal information, messages, or content outside the platform without her permission. Screenshotting content for external distribution. Spam, solicitation, or unwanted promotional direct messages. Impersonating someone else or misrepresenting who you are.

If you are not sure whether something crosses a line, report it. We would rather look at something and find it is fine than have you sit with a bad interaction on your own.

How to report a Highlight or a comment

Tap the three dots in the top corner of any Highlight, or on any comment, and select Report. Choose the reason that fits best and submit.

The member does not get notified that you reported her, and she does not find out who submitted the report.

How to report a member

Open her profile, tap the three dots, and select Report. Use this when the concern is about the account itself rather than one specific post. That might be an impersonation, a profile that misrepresents her role or organization, or a pattern of behavior across several posts or messages.

How to report a message

Open the conversation, tap the three dots at the top of the thread, and select Report. If the concern is about something that happened in a private conversation, a screenshot helps us a lot, so consider emailing it to us as well.

How to block someone

Blocking is separate from reporting, and you can do either one on its own or both together.

To block a member, open her profile or any message thread with her and select Block. Once she is blocked, she cannot message you, and you will not see her content in your feed.

To see everyone you have blocked, or to unblock someone, go to your Profile, tap the gear icon, and open Privacy and Safety. Your blocked list lives there and you can change it at any time.

Blocking is quiet. She is not notified that you blocked her.

Reporting by email

If you would rather not use the in-app tools, or the situation does not fit neatly into a report form, email us at info@herizonconnect.com.

Include the member's name, what happened, and a screenshot if you have one. That gives us enough to act without going back and forth with you first.

What happens after you report

Every report is reviewed by a person on our team within 24 hours.

We look at reports in context, and we may come back to you for more detail. If we need to, we will ask. Depending on what we find, we may issue a warning, ask a member to remove or change something, remove the content ourselves, restrict certain features on her account, or suspend or remove the account entirely. In serious cases we report conduct to law enforcement.

We treat reports as confidential as far as we reasonably can, while still being able to investigate and act.

We cannot promise a specific outcome on any individual report, and we do not always share the details of what action we took, because that involves another member's account. What we can promise is that a real person reads every one.

Other privacy controls worth knowing about

A few settings let you shape your experience before anything becomes a problem. All of them live under Profile, gear icon, Privacy and Safety.

• Message Requests. Allies cannot message you directly. They have to send a request that you accept or decline. You can turn Message Requests off completely, and then you will not receive them at all.

• Event RSVP visibility. You control whether your name appears in event attendee lists.

• Blocked accounts. View and manage everyone you have blocked.

Where to go from here

Read the full community guidelines for the standards we hold everyone to.

If you need help with something urgent, email info@herizonconnect.com or use the support form at herizonconnect.com/support. Safety reports are reviewed within 24 hours.